Hugs & Kisses Guarantee
Hugs & Kisses Authorized Dealer and Warranty Statement
Warren Eckstein's Hugs & Kisses is firmly committed to providing our customers with best in class, reliable products through our website and authorized dealers. Our policy is to honor 30 day money back guarantee product warranties only on products purchased from an authorized dealer and only accompanied by a receipt or proof of purchase. If you purchase a Hugs & Kisses product from an unauthorized dealer or if the original factory lot number & best buy date have been removed, defaced or altered, your warranty will not be valid.
Unfortunately, there are some websites and dealers who claim to be authorized Hugs & Kisses resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from Warren Eckstein's Hugs & Kisses. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or just plain unsafe. Please protect yourself and your pets by ensuring that you only purchase our products from an Authorized Hugs & Kisses seller.
To see a list of Hugs & Kisses authorized sellers, please click here